4 steps to take before removing damaged items

1. Call insurance company. Many do not have flood insurance due to the nature of how extensive the water rose in areas that were never meant to flood. FEMA will need a denial letter from insurance company to approve assistance.

2. Separate your property. Do not throw away items before a claims adjuster has seen them. At a minimum take photos and video of the damage.

3. Make a list of damaged contents. List quantities, estimated costs, brand names/model & serial numbers.

4. List areas of structual damage. This will be another area the claims adjuster will want to see. FEMA may also need this information also. At a minimum take photos or video when possible.

We hope these steps help make the processes easier while you or family and friends clean and rebuild